For Business Sandbox Pricing FAQ Contact Us
FAQ
What is GiftPay.Me?

GiftPay is a mobile and web application that allows people to pay each other anonymously with gift cards and crypto currency.

How does it work?

Create a link, share it and start receiving money. No banks required. Won’t appear on a credit card statement. Totally anonymous.

How much does it cost to transact?

There is a flat 15% gift card transaction fee that is paid by either the buyer or the seller. The seller decides who pays the fee. 

Which gift card retailers are the best to buy?

We recommend purchasing either Home Depot or Walmart. They’re available easily online and in stores. We support a bunch more. 

What’s the advantage of “Loading Balance”? Why do I get a bonus for doing so?

Crypto currency and gift cards take time to process. Pre loading your balance insures an instant transaction for both buyers and sellers with no wait times. Loading your balance also gives you a +1% bonus on your deposit.

Why are my funds pending? How long until they clear?

When a buyer pays with a gift card (and doesn’t preload their giftpay balance) your funds will be seen as “pending” until we process that gift card. Although we process most gift cards within a few hours, please allow up to 72 hours for processing. Be advised, while your gift card payment is marked as pending, the buyer of the gift card may attempt to spend the gift card and commit (friendly fraud). It is up to you, the seller, if you want to release your product / service during this time. 

Is my information safe? What do you mean anonymous?

All user information is stored on third party servers located in Switzerland. If you choose to delete your transactions, your account and/or your withdrawals, they are permanently deleted from our servers. We can’t get them back. 

When you transact on GiftPay, buyers and sellers are never connected. If you're selling something, buyers will only have your Payment URL or username. You can delete your payment URL + username at any time and make a new / multiple URL's. Truly anonymous.  

How do withdrawals work?

Crypto Currency: Select your crypto currency type and give us your address. Make sure you don’t confuse Bitcoin with Bitcoin Cash. Those are two different types of cryptocurrency. 

Amazon: Copy and paste the URL of the item you want from Amazon (does not include electronically delivered items). We’ll ship you the item. If the item is amazon prime eligible, we’ll ship it prime for free. Your balance will be deducted the value of the item plus tax. If we are not able to complete the order for any reason, we’ll send you an amazon gift card for the amount you ordered. 

Gas: Select the gas card of your choice and we’ll ship you a gift card. Please note there is an additional $3.99 shipping and handling charge to ship you the physical plastic. 

Groceries: Select the grocery store of your choice and we’ll ship you a gift card. Please note there is an additional $3.99 shipping and handling charge to ship you the physical plastic. 

Hotels: A gift card will be electronically delivered to you via email. 

Uber & Lyft: A gift card will be electronically delivered to you via email.

There is a 1-5% withdrawal fee on withdrawals.

How long do withdrawals take to process?

Please allow 1-2 business days for us to process withdrawals.

How fast does customer service reply?

Usually within a few hours but give us 24. If you don’t hear from us, it means we didn’t get your message. Sometimes our replies end up in spam, so please check your spam folder. If you don’t hear from us, try us on twitter.

I’m having a dispute, can I file a chargeback?

There is no chargebacks with gift cards or crypto currency.

How many accounts can I have?

You can only have 1 account on GiftPay. You can create multiple usernames and payment links on that account.

Have any questions or need help integrating?

Contact us, we'll be happy to help in any way we can.

Have any questions or need help integrating?
Contact us, we'll be happy to help in any way we can.